Privacy Policy

Effective Date: 30 October 2025

Data Controller: Lionshield Limited (trading as “Voguerre”)

Registered Address: C/O Unit 4, Kinetica, 13 Ramsgate Street, London, England, E8 2FD

Contact: [email protected]

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1. Introduction

We respect your privacy and process personal data in compliance with UK GDPR and the Data Protection Act 2018.

2. Data We Collect

• Account details (name, email)
• Age/DoB or age-verification result (via AgeChecked)
• Technical data (IP, device, browser)
• Payment metadata (processed by third-party processors; we do not store full card details)

3. How We Use Your Data

• Perform age verification and enable account access
• Provide and improve services, prevent fraud/abuse
• Process payments and manage subscriptions
• Communicate support updates and policy changes (you can opt out of non-essential emails)

4. Lawful Bases

Consent, contract performance, legal obligation, and legitimate interests (e.g., security, service improvement).

5. Sharing Your Data

• AgeChecked for verification
• Payment processors for billing
• Service providers (hosting/analytics) under data-processing agreements
• Authorities where required by UK law

6. International Transfers

Where data is transferred outside the UK, we use appropriate safeguards (e.g., IDTA/UK Addendum, SCCs).

7. Retention

We keep data only as long as necessary for legal/operational purposes, then securely delete/anonymise.

8. Your Rights

You may request access, correction, deletion, restriction, portability, and object to processing. You may withdraw consent at any time. You can also complain to the ICO (Information Commissioner’s Office) if you believe your rights are infringed.

9. Security

We implement technical and organisational measures (encryption, access controls, logging) to protect your data.

10. Contact

Privacy enquiries: [email protected]
Address: C/O Unit 4, Kinetica, 13 Ramsgate Street, London, England, E8 2FD